Shipping Policy

We ship only to valid addresses in the United States. Free standard shipping is provided on every U.S. order with no minimum purchase.

Order Processing

Orders are processed in 1–2 business days, Monday through Friday, excluding U.S. public holidays.

Cancellations, Returns, and Taxes

An order may be cancelled before shipment. After shipment, returns and exchanges follow our Refund Policy. Taxes are collected as required by applicable law.

Estimated Transit Time

After the carrier receives the parcel, standard transit normally takes 4–6 business days. Carrier, weather, peak-volume, and address issues can affect estimates.

Address Accuracy and Delivery Issues

Customers should provide a complete U.S. delivery address. Contact us promptly about a damaged parcel, an incorrect item, or a tracking status that indicates a delivery problem.

Tracking

A tracking number is provided for every order after shipment. Tracking may take a short time to become active in the carrier system.

Merchant and Customer Care Information

Store name: Simplemodern

Contact email: Support@simplenoodsz.shop

Phone: 3368487960

Physical and return address: 14 Tidewater Ln, Arrowsic, ME 04530, US

Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).